Kharenergo Utility bills 2.9

The "Harenergo" mobile application has successfully integrated all essential utility services, including gas, water, heating, electricity, and waste disposal. This comprehensive platform offers a user-friendly experience for residents in Kharkiv, enhancing the management of electricity services.

Registration Process:

• Users can register by entering their phone number and confirming it via a preferred method.
• The app facilitates data transfer by importing information from the previous version of Harenergo with just a click.
• Personal accounts can be easily added by locating the details on payment receipts from Kharkivenergozbut.
• There are no limitations on the number of personal accounts that can be added to the application.
• Verification of personal accounts can be completed using one of three methods, unlocking advanced features of the app.

Security is prioritized with customizable program locks available through PIN codes or Face/Touch ID.

Electricity Payments:

• Payments made through the application are credited to the company immediately.
• A card can be pinned for one-click payments, simplifying the process.
• Users receive payment receipts via email or can download them within the app.
• The payment history for the past six months is easily accessible.
• Current electricity rates can be checked at any time.

Meter Reading Transmission:

• The application allows for the direct transmission of electricity meter readings.
• A flashlight feature is available within the app to assist users in capturing readings.
• Users can view their meter reading history for six months within the application.

Power Outage Information:

• The app enables users to check for power outages at their registered addresses.
• Notifications of planned outages are sent in advance to keep users informed.
• If electricity is disrupted, users can submit an outage report directly through the app.

Customer Support:

• The application provides online support for real-time assistance.
• Support offices from Kharkivvoblenergo and Kharkivenergozbut are available to address inquiries related to personal accounts and tariffs.

Settings Configuration:

• Users have access to security settings for logging in, which enhances overall safety.
• Language preferences can be set to Ukrainian, Russian, or English.
• Addition or deletion of personal accounts and bank cards is straightforward within the settings menu.
• Email addresses can be integrated for automatic receipt delivery.

Notifications:

• The app provides timely reminders for meter reading submissions and payments.
• Users receive alerts regarding planned power outages affecting their addresses.

The enhanced Harenergo mobile application represents an efficient tool for managing electricity services and transmitting meter readings online, streamlining what was once a cumbersome process for users in Kharkiv.